Privacy Terms

Privacy Policy/Terms and Conditions
 
This Privacy Policy governs the manner in which Abide Climbing Holds LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the AbideClimbingHolds.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Abide Climbing Holds LLC.
 
Personal identification information
 
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or credit card information, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 
Non-personal identification information
 
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
 
Web browser cookies
 
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
 
How we use collected information


Abide Climbing Holds LLC collects and uses Users personal information for the following purposes:
To improve customer service
 
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
 
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
 
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
 
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
 
To administer a content, promotion, survey or other Site feature
 
To send Users information they agreed to receive about topics we think will be of interest to them.
 
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
 
 
How we protect your information
 
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

 
Third party websites
 
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
 
Advertising
 
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
 
Abide Climbing Holds LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
 
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 
Returns
 
We offer returns on non damaged items within 15 days of purchase.  You must email us at info@AbideClimbingHolds.com before returning items.  You agree to pay for shipping the items back to us.  When we receive your order and it is inspected, we will then refund your money excluding any shipping costs.  
 
Send your return to:
 
Abide Climbing Holds
279 South 1065 West
Orem, UT 84058
 
Disclaimer
 
Climbing and training for climbing is very dangerous.  Serious injury or death can occur even when used properly.  Abide Climbing Holds  disclaims any and all responsibility and liability for any death, injuryor damage to any person or property that may occur, that arises out of, ori is in any way related to teh use of Abide Climbing Holds products.  When you purchase and use items from Abide Climbing Holds you assume sole responsibility for your safety and the safety of others.  You assume all risks and accept full responsibility for any and all damages of any kind, including but not limited to death, injury and/or damage to yourself or any person or property that arise out of, or are in any way related to your use of Abide Climbing Holds products.  So be safe out there and if you are just starting out please seek a proffesional to help you learn techniques and safety percautions.  
 
Contacting us
 
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Abide Climbing Holds LLC

AbideClimbingHolds.com

279 South 1065 West Orem, UT 84058 

(801) 367-4141
 
info@AbideClimbingHolds.com